Rosesandgifts.com: Terms and conditions, Online Florists and Gift shop for sending flowers and gifts to India

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Gifts Above Rs.2500/-

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Gifts Rs.1001/- to Rs.2500/-

Gifts Rs.501/- to Rs.1000/-

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Midnight Delivery

Midnight Gifts
Delivery - India

For Same Day Midnight Deliveries, kindly place orders by 4 PM

Testimonials

Many Thanks for the prompt delivery of the Order. Truly speaking that I am very much appreciated of the service provided to me.
- Cheers, Shailender

Thanks for your prompt reply and quick service. I will definitely do business with you in future.
- Regards,
Promita Banerjee

Thanks for the prompt delivery of the flowers. Since I was using the website for the first time, I was a bit apprehensive. But your timely and promt delivery has put all my doubts to rest. I will surely recommend the site to my friends.
Miles to go friends, Good luck,

- - Regards, Mukarram

Thanx a lot my mom recd the flowers and she was genuinely touched as the flowers were exactly as she likes. I can assure you I will use your service as much as possible. I sincerely hope you will maintain your service like my first time.

- Regards, Vivek

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We Accept

Payment Gateway
Powered By CCAvenue

Terms & Conditions

1. For non-perishable commodities, respective brand owners will be responsible for the quality of product. In such cases, you can lodge complaints on them through us.

2. The perishable commodities displayed on the site and the actual products delivered will be similar and may not be exact replicas as these items are hand-made and can vary. However, in all such cases the quantity specified in the order will be provided as desired.

3. If ordered flowers / cake / Soft Toys/ sweets / chocolates are not available in the respective city or town, we shall deliver alternate flowers / cake / Soft Toys/sweets/ chocolates/ of desired quality and equal to (or greater than) order value.

4 a. In all major cities we can deliver on same day and within two business days in other listed locations. If no delivery date is specified in the order form then the order shall be delivered within 1 business day for Class A cities and within 2 business days for Class B cities of receipt of the order. These timelines shall be applicable for perishable items like flowers, cakes, teddy bear, sweets, chocolates, Fresh fruits etc. Rest of the items shall be delivered in approx 1-4 business days. Refer locations section for more details.

4 b. Delivery Time, Telephonic Support and Order cut-off:

- Our Normal Delivery Hours are 9 AM - 7 PM. For Same Day delivery in normal hours, we need the order by 2 PM. For Same day Sunday delivery within Kerala, please place the order one day in advance.

- Midnight delivery shall be done close to 12 AM. However in exceptional cases, midnight delivery may start at 10:30 PM. For Same Day midnight delivery, we need the order by 4 PM. Please place the order for midnight delivery, from midnight section of the website.

- Early morning deliveries are done by 9 AM. For early morning delivery, we need the order by 4 PM on previous day. Please place the order for Early morning delivery, from early morning section of the website.

4 c. Midnight and early morning delivery is not available for Occasions like Valentine day, Mother's day, Father's day, Rakhi, Diwali, Christmas and New Year. Also, for delivery on these days, no time commitment would be available.

4 d. For Flowers/ Cakes/ Combo orders to be delivered on 12th, 13th, 14th or 15th Feb, please place the order from Valentine Section. Also because of Valentine day rush, Telephonic support may not be available on 14th Feb.

4 e. On Sunday and Public Holidays, telephonic support may be available till 6 PM only.

4 f. For same day Sunday delivery, please place the order by 9 AM. For Same day Sunday delivery within Kerala, please place the order one day in advance.

5. Delivery of certain branded items may not be possible/delayed under certain un-controllable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, similar product, nearest to the description will be delivered. Also, conformance would be seeked from the customer for the same through e-mail before the delivery of the order.

6. No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made.

7. The owner of the site retains the right to refuse any order unconditionally.

8. All claims are subject to the jurisdiction of Court at Kurukshetra, India only.

9. Request for cancellation of confirmed order can be made up to 1 day prior to the delivery date. You can send your cancellation request at: rosesngifts@yahoo.com. Also, in the event of cancellation/ refunds the payment for the transactions done through ccavenue payment gateway shall be refunded within 3-7 business days and for EBS the same shall take 3-24 business days. In an event of non-refund within this timeframe, customer is requested to contact us with the order number at: rosesngifts@yahoo.com.

10. If the shipping address is incorrect and recipient is also un-reachable on phone OR if no one is available to accept the delivery of the perishable gift item (when delivery attempt is made) then in such cases the order will be assumed as executed & no refund will be made.

11. While placing an order, please provide us with the following information for delivery at Hotel / Hospital.

Hotel

Full address of the hotel.
Room No.
Telephone number of the hotel.
Name of Tour company, if applicable.

Hospital
Full address of the hospital.
Ward number or name.
Home address of recipient with phone number.

12. If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

13. If the recipient has not checked in at the hotel on the delivery date, the order will be left at the reception & the order will be assumed as executed. If the person has checked out of the hotel by delivery date, the order will be assumed as executed & no refund will be made in such cases.

14. If Flower Plaza is unable to deliver your order, then complete refund will be made.

15. Flower Plaza has taken every care for the accuracy of the information provided in the site. It has exercised due diligence in providing the latest products/information. However, Flower Plaza or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided in the site.

- Discount, Cashback, Promotional Offers, if any are not applicable on Gift Coupons.

16. Quantities/ sizes specified on the site are indicative in nature and hence there can be slight variations in the delivered item, depending on the availablity of the gift items.

17. The delivered item for the product categories 'Watches' and 'Apparels' may/ may not be exact replica of the images shown on the website (depending on the availability of the ordered gift item). Hence in such a case the delivered gift item for these 2 product categories (i.e. Watches and Apparels) shall be similar/ close-replica to the image shown for the ordered gift item.

18.For delivery of gift items to Wedding Ceremonies/ Mariage Halls, we may not be able to assure the delivery to the bride and/or bride-groom because of non-accessability of our delivery team to the couple. However, we shall ensure that the delivery is made to one of the responsible member of host. Also, if possible we shall provide you with the name of the recipient through our order confirmation mail.

19. Genunity of information & interest of making payments:

The customer promises that the information provided to Flower Plaza is true, correct and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mention at prices in effect when such charges are incurred.

The customer agrees to defend indemnity & hold Flower Plaza and its affiliates harmless from all liabilities & expenses including attorneys fee related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them Flower Plaza may modify this agreement from time to time without giving any prior information.

1. Secured online authorisation and order confirmation.
2. Payments accepted through Verisign Certified payment gateway.
3. 128 bit SSL data encryption technology.

(For Choice of Gift Items, Choose from 'CATEGORY MENU' List in the Left Panel)

You are requested to email your "order Number" to us at: rosesngifts@yahoo.com
for prompt & timely execution of your order.


Notes: 1. For Same day delivery, please place the orders by 2 PM. Click here for location details. However if you are late in placing the order for same day delivery, please call on +91 98866 92853 or email at: rosesngifts@yahoo.com. 2. For Same Day midnight delivery, place the order by 4 PM. Click here for location details. for midnight delivery, place the order from midnight section. 3. For Same Day Early Morning delivery, place the order by 4 PM. Click here for location details. For Early delivery, place the order from Early Morning section. 4. Delivered product may not be exact replica of displayed images and may vary in shape or design as per the availability. Though all attempts shall be made to deliver the same product as displayedimage. 5. Displayed INR prices includes delivery charges. 6. Free Gift Message card accompanies each order. You can specify your desired date of delivery in "Gift Message and Date of Delivery" box of the order form. 7. List of 5-Star Hotel Bakeries from where we source 5-Star cake. Click here.
Payment Details: 1. Payment Options (on this website): A. CCAvenue Payment Gateway - Credit Card: Diners Club Card/ American Express/ JCB card/ MasterCard/ Visa - ATM-CUM-DEBIT CARD: AXIS Bank (VISA Electron), Canara Bank, Citibank, Corporation Bank (VISA Electron), Cosmos Bank (VISA Electron), Deutsche Bank (VISA Electron), HDFC Bank (VISA Electron), ICICI Bank, Indian Overseas Bank (VISA Electron), ING Vyasa Bank (VISA Electron), Karur Vysya Bank (VISA Electron), Kotak Mahindra Bank (VISA Electron), Punjab National Bank, Standard Chartered Bank, Visa debit Card (VISA Electron), State Bank of India - Using Internet Enabled Bank Account: ABN AMRO Bank, AXIS Bank, Bank of Baroda, Bank of India, Bank of Rajasthan, Citibank Bank, City Union Bank, Corporation Bank, Federal Bank, HDFC Bank, ICICI Bank, IDBI Bank, IndusInd Bank, Jammu & Kashmir Bank, Karur Vysya Bank, Kotak Mahindra Bank, Oriental Bank of Commerce, Punjab National Bank, South Indian Bank, State Bank of India, State Bank of Travancore, Union Bank of India, Vijaya Bank, YES Bank - PayMate (Mobile payment) - Cash Cards: Done Cash Cards, ITZ Cash Cards, OxiCash Cards B. EBS Payment Gateway - Credit Card: Diners Club Card/ MasterCard/ Visa - ATM-CUM-DEBIT CARD: Visa Debit cards: Andhra Bank, Axis Bank Limited, Bank Of Baroda, Bank Of India, Barclays Bank PLC, Canara Bank, City Union Bank Ltd, Corporation Bank, Dena Bank, Deutsche Bank AG, Development Credit Bank Ltd, HDFC Bank Limited, ICICI Bank Ltd, IDBI Bank Ltd, Indian Overseas Bank, Indusind Bank Limited, Karnataka Bank Limited, Oriental Bank Of Commerce, Standard Chartered Bank, State Bank Of India, Syndicate Bank, The Dhanalakshmi Bank Limited, The Federal Bank Ltd, The Karur Vysya Bank Ltd, The Lakshmi Vilas Bank Ltd, Uco Bank, Union Bank Of India MasterCard Debit cards: Axis Bank, Bank of India, Canara Bank, Central Bank of India, Citi Bank, Corporation Bank, Federal Bank, HDFC Bank, ICICI Bank, IDBI Bank, Indian Bank, Punjab National Bank, Royal Bank of Scotland, Standard Chartered Bank, State Bank of India, Union Bank of India, Yes Bank Net Banking (Internet Enabled Bank Account): AXIS Bank, Corporation Bank, Federal Bank, HDFC Bank, JK Bank, Karnataka Bank, State Bank of Hyderabad, State Bank of India, State Bank of Mysore Cash Cards: We accept Cash Cards given below Done Card ICash ItzCash 2. If you do not have a credit card or a debit card, Click Here for Details 3. Pay through Mobile. Click Here for Details
Additional Information: 1. Please email your order no. at: rosesngifts@yahoo.com for prompt & timely execution of your order. 2. Personalized Orders: Please let us know your order customization requirements at: rosesngifts@yahoo.com. 3. Feedback/ Suggestions: Please provide your valuable feedback/ suggestions to us at: rosesngifts@yahoo.com. 4. Process for Online Order: Click here to access "Help Guide". 5. Privacy Policy and Secure Transaction: We respect your Privacy. We, as merchants only know the recipient's details and your message (and not the payment details). Your online payment is through Secure Payment gateway, http://www.ccavenue.com, which is Verisign secured. Also, we do not share your information. This means that your online transactions are absolutely safe, secure and confidential.

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